RETURN POLICY

You have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.

To exercise your right of withdrawal, please contact us at qevaro2001@gmail.com within 14 days of receiving your order and clearly inform us of your decision to withdraw from the purchase.

After notifying us, you must return the item within 14 days.

You may inspect the product only to the extent necessary to establish its nature, characteristics, and functioning. You may be responsible for any reduction in value resulting from handling beyond what is necessary for this purpose.

Please include proof of purchase or your order details with your return.

Unless the product is defective, damaged, or incorrect, the direct cost of returning the item is the responsibility of the customer.

If you withdraw from your purchase, we will refund the payments received from you, including the cost of the least expensive standard delivery method offered, within 14 days of receiving your withdrawal notice. We may withhold the refund until we receive the returned item or you provide proof that it has been sent back, whichever occurs first.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at qevaro2001@gmail.com and include photos of the item and packaging so we can review the issue. Your statutory consumer rights remain unaffected.