FAQ

Frequently Asked Questions

How long does delivery take?
Estimated delivery time to Poland is approximately 6–16 business days. Delivery times may vary depending on the carrier and destination.

How can I track my order?
Once your order has been shipped and tracking information is available, you can follow the delivery through the tracking details provided with your order.

Can I return my order?
Yes. Customers purchasing online generally have the right to withdraw from their purchase within 14 days of receiving the order, subject to applicable legal exceptions. Please see our Return Policy for full details. European Union

What if my order arrives damaged or incorrect?
Please contact us at qevaro2001@gmail.com as soon as possible and include your order number and photos of the item and packaging. We will review the issue and assist you.

Which payment methods do you accept?
Available payment methods are displayed securely at checkout.

Will I receive an order confirmation?
Yes. Shopify sends an order confirmation after the order is completed. Shopify Help Center

Are Qevaro products medical devices?
No. Our products are intended for general wellness and everyday use and are not intended to diagnose, treat, cure, or prevent any medical condition.

How can I contact Qevaro?
You can contact us at qevaro2001@gmail.com